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Frequently asked questions
Everything a new customer usually wants to know. Still stuck?
support@avantgrobel.com
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Getting started
What is Avano?
What do I need to use it?
Is there a free trial?
How do I get started?
Using Avano day to day
What happens if the network or power goes down?
What if my phone is lost, stolen, or spoils?
Can I use Avano for more than one shop?
Can my staff use it too, with limited access?
Billing & plans
What does Avano cost?
How do I pay?
Does my subscription renew automatically?
What happens if my payment is late?
Can I change my plan later?
If I move to a smaller plan, what happens to my extra branches?
Can I get a refund?
How do I cancel?
Your data & security
Is my business data safe?
Is my payment information safe?
Can I get my data out?
What happens to my data if I stop using Avano?
Getting help
How do I contact Avano?
When should I reach out to support?
See also
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Privacy Policy
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Terms
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